Promotion Of Health

How to provide emotional support for residents

Learn the answer to this CNA question.

How to provide emotional support for residents

1. Talk with residents and use active listening to understand. 2. Observe the residents for nonverbal cues. 3. Encourage residents to do as much independently as possible. 4. Allow residents to make as many decisions as possible. 5. Provide positive reinforcement, with comments such as "You did that very well." 6. Spend time with residents, especially if they don't have many visitors. 7. Listen and reassure residents who are anxious or express negative concerns. 8. Use eye contact and proper body language to communicate with residents.

Related Questions

Pass the CNA Exam, Guaranteed

Your entire career may be on the line. Don't risk wasting time and money on a repeat exam if you fail. With CNA Premium, you'll be over-prepared, so the official exam will seem easy.