How to Become a CNA:
Beginner Certified Nursing Assistant's Guide

Rapport-Building Techniques for New CNAs

Introverts and Extroverts Many of us are introverted and get edgy when in the company of new people. We simply don’t find it easy to open up and make the small talk that commonly gets a relationship going. We tend to wait for the other person to break the ice, and our body language gets all defensive, which in turn does not encourage the other person to come up with sincere and effective overtures. Others are extroverted and have an easy-going ...

8 Tips for Conflict Resolution: How to Get the Best Results

Have you encountered any of these situations at work?For the third time this week, a co-worker has dodged answering call lights A group has started to exclude another team member and refuse to help her The holiday work schedule causes arguments among staff A charge nurse always gives the best assignments to her favorite CNA Every workplace has conflicts. At some point, the combination of age, culture, gender, seniority, personal l ...

Surviving the Night Shift: 9 Tips from Experienced CNAs

Night shifts are a necessary part of healthcare. In any hospital or inpatient facility, activity slows at night, but nursing care continues around the clock. Frequently new employees will begin and remain on the night shift until a position on the day shift opens. Some facilities require rotating shifts or schedule staff to fill in for night staff vacations.Adapting to the night shift can be one of the biggest challenges for a CNA. Many of th ...

What is a Certified Nursing Assistant (CNA)?

A Certified Nursing Assistant (CNA) works under the supervision of a Registered Nurse (RN) or Licensed Practical or Vocational Nurse (LPN/LVN) to give personal, hands-on care to patients, residents, or clients. The CNA provides assistance with essential daily task such as dressing, eating, toileting, and personal hygiene. Thanks to CNAs, each patient receives individualized care that maintains the best possible quality of life.Contents W ...

How to Pass Your Multiple-Choice CNA Test: 6 Important Tips to Get You Through the Exam

How are your test-taking skills? Do you start to worry when it’s time to show how much you’ve learned? Does your mind go blank? Do you find yourself making mistakes even when you know the correct answers?Read the question Think of the answer before you read the options Watch out for exceptions Choose the best answer among the options Be careful with “***** of the above” Come down to two choicesAll CNA candidates must ...

How to Talk to Cancer and Dying Patients

“The cancer has spread … there’s nothing else they can do…” “I had hoped to live long enough to see my grandson graduate…” “My wife wants me to move back home for the end… What do you think?”Every healthcare professional hears patients talk about their approaching death. Patients are usually aware of their condition. Sooner or later—and possibly more often than you expect—you’ll be caring for patients who are seriously ill. In fact, they ar ...

Caregiver Burnout and Compassion Fatigue: How to Recognize and Avoid Them

There’s an irony at all levels of health care: Doing what you love can also wear you out. Every medical professional is at risk for two career side effects: Caregiver Burnout and Compassion Fatigue.Caregiver Burnout: Symptoms and Treatment What is it? What are the consequences of caregiver burnout? How can you tell if you have it? What can you do if you suspect caregiver burnout? How can you avoid caregiver burnout? Compassion Fatigue ...

CNA Certification: What Does YOUR State Require?

As you study for the written portion of your CNA examination, you’re probably wondering if online practice tests cover the information that you need to know.The good news is that using online websites, such as CNA Plus, to prepare for your examination is a great method. The foundation of CNA training is based on solid principles of patient care. Every accredited CNA program provides the same information and clinical skills. No matter where yo ...

Your CNA Job Interview: What (Not) to Say and Do

You did it! You finished your CNA classes and passed your CNA examinations! Now you’re ready to find a job and start your new career.What to take with you for your interview What to wear to your interview The most common informational questions The most common situational questions Questions you won’t be asked Questions you can ask yourself at a CNA interviewChances are that you’ve already had other jobs. You may already know how t ...