Good communication skills are essential for providing excellent patient care. As a CNA, you are often the link between your clients and the other team members. Because you provide direct care to patients, you can learn and understand their communication styles. This is important in building relationships with your patients, which is one of the benefits of being a CNA. You can also use your communication skills when you interact with co-workers, creating a bond that will make your work more enjoyable and productive. About 8–10% of the questions on your state’s CNA examination will cover the topic of Communication and Interpersonal Skills. This means 5 to 9 questions, depending on how many questions your state requires. The questions are often included in The Role of the Nurse Aide category.
The questions in this Communication and Interpersonal Skills practice test deal with the following topics:- Helping a new resident feel comfortable
- Understanding nonverbal communication
- Supporting patients who are grieving
- How to ask open-ended questions
- Understanding body language
- Components of communication
Our tests work like flashcards: each time you repeat a test, the questions will be shuffled into a new order. This proven method of learning will help you retain the knowledge. These questions resemble those on the real CNA examination. Each question is multiple choice with four answer options. Read the question carefully and select the best answer. If you are not sure, click on the Hint button under the options to read a hint that can help you choose the correct answer. If you still miss the question, an explanation will pop up to give you instant feedback and reinforcement. You can also stop your practice test at any time you wish and start over. Take your time.
Ensuring the accuracy and quality of our practice materials is paramount. Learn more about our rigorous standards in our
Commitment to Accuracy article.
